Tomasz Eitner
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Activity overview
Latest activity by Tomasz Eitner-
Tomasz Eitner commented,
Hey Ramin .! Great , that did actually work and have hidden the list, but it have set customer with "no department " is there a way to set the default department? I can see this : ...
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Tomasz Eitner commented,
Morning Daniel, I got problem with that, I have tried both methods, and i still get the choose department field visible.. Because i'm not literate with JS - would you be able to help me with s...
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Tomasz Eitner commented,
HI Daniel, Unfortunately this tip does not work with our account, I've checked it with few departments, our widget have already some windows settings - I've tied both ways, just your code, and ...
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Tomasz Eitner commented,
Hi Guys, was wondering we are in mid September now, I really need JS API for chats, our chat without default department will never work, we are looking to sign also to enhanced performance - to pu...
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Tomasz Eitner commented,
Hi , Quick question, does this EAP works alongside 2 other EAPs where web widget is involved ? ( Zendesk Beta - Web Widget Integrated Chat Experience EAP ) and (Zendesk EAP - Answer Bot for Web...
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Tomasz Eitner commented,
Hi Guys, On the beginning - this is a step in the right direction - Chat looks much better , looks more like 21st century. Well done. Are you able to let me know when will you be able to support Ch...
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Tomasz Eitner commented,
Hi Mike, I'm looking in to it , and I'm testing it and it does not match up for me, I am doing a simple test - whenever I will choose an answer bot to suggest me an article I do click it and then...
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Tomasz Eitner commented,
Hi Trapta, You are a star ! thanks ! all working perfect now! Tomasz
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Tomasz Eitner commented,
Hi @Trapta, Thanks for a tip . I have linked it directly with ticket form ID. How can I hide the drop down ? Thanks
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Tomasz Eitner commented,
HI Mike, All working fine now, I got email and I can see the toogle for EAP. Sorry for late reply - i guess time difference - we are base in London, this is probably why you couldn't see chat ...