Tomasz Eitner
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Activity overview
Latest activity by Tomasz Eitner-
Tomasz Eitner commented,
Hey Ramin .! Great , that did actually work and have hidden the list, but it have set customer with "no department " is there a way to set the default department? I can see this : ...
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Tomasz Eitner commented,
Morning Daniel, I got problem with that, I have tried both methods, and i still get the choose department field visible.. Because i'm not literate with JS - would you be able to help me with s...
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Tomasz Eitner commented,
HI Daniel, Unfortunately this tip does not work with our account, I've checked it with few departments, our widget have already some windows settings - I've tied both ways, just your code, and ...
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Tomasz Eitner commented,
Hi , Quick question, does this EAP works alongside 2 other EAPs where web widget is involved ? ( Zendesk Beta - Web Widget Integrated Chat Experience EAP ) and (Zendesk EAP - Answer Bot for Web...
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Tomasz Eitner commented,
Hi Mike, I'm looking in to it , and I'm testing it and it does not match up for me, I am doing a simple test - whenever I will choose an answer bot to suggest me an article I do click it and then...
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Tomasz Eitner commented,
Hi Trapta, You are a star ! thanks ! all working perfect now! Tomasz
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Tomasz Eitner commented,
Hi @Trapta, Thanks for a tip . I have linked it directly with ticket form ID. How can I hide the drop down ? Thanks
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Tomasz Eitner commented,
HI Mike, All working fine now, I got email and I can see the toogle for EAP. Sorry for late reply - i guess time difference - we are base in London, this is probably why you couldn't see chat ...
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Tomasz Eitner commented,
Hi Mike, thanks for that, weird as I didn't get any email confirming EAP. I can't also see any change in our chat located on our FAQ page
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Tomasz Eitner commented,
Hi ! What sort of code should I use if I have few tickets forms in my zendesk account , but I want my new request page to display only one of them ( and it's not the default form for my brand )....