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David Cochrane

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Latest activity by David Cochrane
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    David Cochrane commented,

    Hello, Similar to other posters above, is there any way - within the new Agent Workspace - to have the reply box at the top of the thread in a ticket (ie above the last interaction) like it used to...

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    David Cochrane commented,

    Within the full JSON export - when selecting a date range - can you please advise which field is used to determine the appropriate record? Each column that contains dates appears to have dates outs...