Malin Angbo

1. Community
2. Support Q&A
3. Editing Customer/User Profile view/snapshot

Hi!  I would also want to customize the view I see in a users profile in Zendesk. We serve multiple brands, and if a customer is a memeber with many brands it is impossible for us to easily see whi...

• View comment
• Malin Angbo
• Created May 07, 2018 09:34
• 1 vote

1. Support
2. ...
3. Tickets
4. How can I remove attachments from tickets?

Hi Nicole! Was just checking if you heard anything on this? :) 

• View comment
• Malin Angbo
• Created April 09, 2018 20:45
• 0 votes

1. Community
2. Feedback on Chat
3. Feature Request: Give Admins Ability to Change Agent Status

+ 1 for this one. Is there an update? 

• View comment
• Malin Angbo
• Created March 09, 2018 07:28
• 1 vote

1. Community
2. Feedback on Chat
3. Preview text as customer is typing

Hi!  This would be a great improvement to Zendesk chat and be extremely useful for our customer service team. Do you have an update on this one?  Kind regards Malin

• View comment
• Malin Angbo
• Created March 09, 2018 07:25
• 0 votes

1. Support
2. ...
3. Tickets
4. How can I remove attachments from tickets?

Hi! Do you have an update on this one? None of the above apps are working for me. 

• View comment
• Malin Angbo
• Created March 01, 2018 19:53
• 0 votes