Scott
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Latest activity by Scott-
Scott commented,
I agree. Having the ability to auto generate tickets using triggers would be great.Another use case:Support team escalates a ticket to development. Development uses their magic wand to change the b...
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Scott commented,
I would find it useful if you could map the system Organization field to a field in Jira.When I escalate a case to Jira, our dev's do not know who it is for, consequently they do not know which tic...