Jacob Harper
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Total activity7
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Last activity
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Activity overview
Latest activity by Jacob Harper-
Jacob Harper created a post,
Community
It would be helpful if we can customize the email that is sent when there is a Community post. Currently, the email to our clients includes a link and when the client clicks on the link it redirect...
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Jacob Harper commented,
Nicole - we would love to report on both internal and public comments.
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Jacob Harper created a post,
Reporting on internal and external replies to tickets
It would be nice to be able to report on internal and external replies to tickets.