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Chris Bousquet

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Latest activity by Chris Bousquet
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    Chris Bousquet commented,

    Ok, thanks again. Just to clarify, that is the default trigger that is preset for new accounts.

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    Chris Bousquet commented,

    Thank you, Jessie. I am not sure if the proper way or just a work around, I was able to make this work by deleting the condition line "Ticket updated via". 

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    Chris Bousquet commented,

    I am having trouble getting my Auto-assign to first email responding agent trigger to activate. It is currently in my list of active triggers and is not being undone by another one.

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    Chris Bousquet commented,

    I am having trouble getting my Auto-assign to first email responding agent trigger to activate. It is currently in my list of active triggers and is not being undone by another one.