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Rachael W

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Recent activity by Rachael W Recent activity Votes
  • Move incoming tickets based on addressee

    Answered

    We have a few different email addresses that all end up in zendesk. I'd like to automatically triage incoming tickets addressed to one of those emails into a specific queue without going through th...

  • Deleting Attributes

    I created custom ticket fields a few months ago to help report on what macros and categories we were using. We recently re-categorized everything and now I need to recreate those categories and rep...