Rahul Choudhary

1. Community
2. Feedback on Explore
3. Report for Percent of Cases Escalated to Jira (Trend) in Explore

Yeah. It does exist in Insights but I am looking to see if zendesk experts can help you create/find the same similar to it in Explore. -Rahul    

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• Rahul Choudhary
• Created January 04, 2021 04:52
• 0 votes

1. Community
2. Explore Q&A
3. [Explore recipe] creating a report for Avg. case volume per region

Devan - Community Manager thanks for your reply with the below attributes of the ticket- update. But I am struggling to fetch that out and how to use it? Update country The country from which a ...

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• Rahul Choudhary
• Created September 14, 2020 11:42
• 0 votes

1. Community
2. Feedback on Explore
3. Will Explore include actual ticket comments?

+100 this is really helpful and required to see the trends about the customer trends on their reported issues and make basic analysis by generating custom reports.    

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• Rahul Choudhary
• Created May 21, 2020 09:15
• 0 votes