Rahul Choudhary
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Recent activity by Rahul Choudhary-
Report for Percent of Cases Escalated to Jira (Trend) in Explore
Hey Team, I am unable to create a query in the Explore that captures below: 1.) Percent of Cases Escalated to Jira (Trend)2.) Percent Jira Escalated Inside Insights there was a global metric "Perce...
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[Explore recipe] creating a report for Avg. case volume per region
Hey Folks, Are there any metrics similar to what we have in Insights where we can fetch out the tickets that are being created region wise and then do aggregation on the same? Need your input on th...
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Restore Advanced Metrics dashboard created inside Insights
Hi Team, We have created some custom dashboards as the Advanced Metrics Dashboard inside the Insights that have been inadvertently deleted. Request your help in restoring the same. Those dashboards...