Christopher Rehn
- Total activity 35
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Activity overview
Latest activity by Christopher Rehn-
Christopher Rehn commented,
Can we manage macros in bulk? I have some 30 odd macros belonging to a group that I want to make available for another group as well as rename them. Doing this one by one is painstaking.
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Christopher Rehn commented,
How is this still not a solved issue? We need this.
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Christopher Rehn commented,
This is certainly a valid function. As it stands, we've come to the conclusion that any customer data older than X years is unnecessary for us. We would like that data to automatically be deleted a...
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Christopher Rehn commented,
I'd love an Instagram integration, but $40 per account seems excessive. Can a proper Instagram integration be added for Zendesk?
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Christopher Rehn commented,
I'm with Joana here, I would have great use for a "Ticket Received at is NOT xxx" function. With multiple addresses in use for various parties, having to add every potential email is noth...
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Christopher Rehn commented,
Hello Jessie, I am adding it to the Email body in a trigger, since this should only fire for a specific set of received tickets.
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Christopher Rehn commented,
Hello! I am trying to attach an image to an email notification sent to customers when they contact us. I am using this very simple Markdown code:  When test...
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Christopher Rehn commented,
Hello. Quick question: Can I hide the "Brands" ticket field in the default ticket form? I want to use two different brands in Zendesk, but set which brand a ticket belongs to with trigger...
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Christopher Rehn commented,
Second this, we really need an efficient way to calculate wait times for requesters which includes open tickets too.
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Christopher Rehn commented,
Hello all! We run an automation and for the signature of the user, we want to use a randomiser so that this automation appears like one of many different users instead of always replying with the s...