CounterPath TAC
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Total activity13
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Last activity
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Activity overview
Latest activity by CounterPath TAC-
CounterPath TAC commented,
Is there any way to require registration on one brand, but not another. Our use case is that we have a retail offering that we want anyone to be able to open a ticket, and an enterprise solution t...
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CounterPath TAC commented,
+1. Not being able to see the brand really screws up the workflow. Surely it wouldn't be a big ask to sort by the Brand it was sent to and show it on the suspended ticket view. It shows From, sub...
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CounterPath TAC commented,
Plus one vote for actually supporting multiple Brands properly. We are struggling with having email work properly across brands as well. We have free, SMB and Enterprise brands. We can't seem to...
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CounterPath TAC commented,
We have another one of those edge cases. We want to use the chat tool for user assistance pre-sales for a brand, and also for tech support for all of our brands. We are a multi-brand user. When t...
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CounterPath TAC created a post,
SSO Confusion
AnsweredThe documentation doesn't seem to explain some of the caveats. I am attempting to determine if something is possible with Multi-brand. I am trying to investigate as a dev without having admin acc...