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Joseph Whitecotton

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Latest activity by Joseph Whitecotton
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    Joseph Whitecotton created a post,

    Department Chat Queue Limit

    Answered
    1. Community
    2. Chat Q&A

     As a department(company) I need to be able to cap the total amount of chats that can be in Queue at any given time. Example:   10 chat agents handling 3 chats each = 30 chats currently handled 30...

    • Joseph Whitecotton
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