Nicole Nguyen
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Activity overview
Latest activity by Nicole Nguyen-
Nicole Nguyen commented,
Hey Jessie! Sure thing. My use case is that I want to show the request form in an article so that our customers do not have to click to a new page. In the future, we want to have multiple ticket fo...
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Nicole Nguyen created a post,
Embed request form into article
AnsweredAny idea how to do this or if it's possible? I copy-pasted the code into an article after grabbing it from the Chrome Inspector Tool. It does create a new ticket, however, the file upload and artic...
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Nicole Nguyen commented,
I was putting in the search events tracking code and it is NOT tracking any of my search events unless I change {{search submit=false instant=true class='search search-full'}} to {{search submit...
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Nicole Nguyen commented,
If the i class is stripped, what is the workaround for using Font Awesome icons then? For example, if I add <i class="fas fa-camera-retro"></i> It gets removed from the html in my article.
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Nicole Nguyen commented,
Why is that the instructions here state to export an XML file instead of a CSV file when the "bulk import" instructions only allow for CSV files?