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Mansour

  • Total activity
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Recent activity by Mansour Recent activity Votes

  • Email Notifications are spamming my email

    Answered
    1. Community
    2. Support Q&A

    Hi all,     How do I control the email notifications? Our agents personal emails get a ton of zendesk emails for every single questions we receive.   How do I change the settings so they only recei...

    • Mansour
    • Created
    • 4 followers
    • 4 comments
    • 0 votes

  • How do I make Admin tickets private?

    Answered
    1. Community
    2. Support Q&A

    Hi all   How do I make all the tickets assigned to the admin as private? So none of the other agents can see them.     Best regards,

    • Mansour
    • Created
    • 2 followers
    • 2 comments
    • 0 votes