Jérôme Mormiche
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Activity overview
Latest activity by Jérôme Mormiche-
Jérôme Mormiche commented,
Same here, I was surprised this functionnality doesn't yet exist in Zendesk. Having more than 100 brands, with half of the articles identical for each brand, being able to duplicate them would save...
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Jérôme Mormiche commented,
Bjr, peut-on importer dans Explore les rapports et/ou dashboards créés dans Insights ?
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Jérôme Mormiche commented,
Hi, Same behaviour as well and when it's linked to an IVR, it can become very long for the end-user. We currently have one number that plays an almost 1 min message (acceptable) which turns in a mo...