Frankie Truong

1. Community
2. Feedback on Support
3. JIRA integration supports attachments

Will there be a way to send attachments from Jira to Zendesk anytime soon?

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• Frankie Truong
• Created May 10, 2017 15:01
• 3 votes

1. Community
2. Integrations and Apps Q&A
3. Jira Comment Synchronization

Unfortunately, this is also a deal breaker for us. Imagine if a major customer has an issue and the developer forgets to click on the notify button. How will the zendesk agent know if there are any...

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• Frankie Truong
• Created May 02, 2017 18:23
• 7 votes

1. Support
2. ...
3. Jira integration
4. Using the Zendesk Support for Jira integration

  Is there a way to edit the fields that are on the "Create a new JIRA issue" section?

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• Frankie Truong
• Created April 07, 2017 21:13
• 0 votes

1. Community
2. Support Q&A
3. Add-on Zendesk for JIRA is not responding.

Hello, I'm also receiving the same issue. Was anybody able to resolve this?

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• Frankie Truong
• Created April 03, 2017 20:22
• 0 votes