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Anatoliy Dobrynskyy

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Latest activity by Anatoliy Dobrynskyy
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    Anatoliy Dobrynskyy commented,

    1. Support
    2. ...
    3. Reporting
    4. Using CSAT with Zendesk Support

    Can I put satisfaction links into the signature? So you don't have to send out another email to the customer?

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    • Anatoliy Dobrynskyy
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    Anatoliy Dobrynskyy commented,

    1. Community
    2. Feedback on Support
    3. Random Satisfaction Surveys

    We have same concern when asking for the satisfaction and that's why still have not started using it. I have tried even putting satisfaction placeholder in an email template and trigger that update...

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    • Anatoliy Dobrynskyy
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