Christopher Pitts
-
Total activity4
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions1
Activity overview
Latest activity by Christopher Pitts-
Christopher Pitts commented,
That will not work for us. Due to company policy we don't let customers sit in the queue so we responed to all of them. That's why we would like to limit by the number of active chats.
-
Christopher Pitts created a post,
Add a condition for triggers based on number of active chats
AnsweredWe have a trigger to prompt customers when they are idle on a page for a set length of time. I would like to stop this trigger if our agents are already serving a number of customers so they don't ...