Ashleigh Hyde

1. Zendesk Suite
2. Using Built by Zendesk apps
3. Installing and using the Out of Office v2 app

Ah thanks Ben that makes sense! A shame though as can't see the requestor ever being applicable to the out of office app / agent out? field as they're generally a customer. Would be good if we can ...

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• Ashleigh Hyde
• Created April 01, 2019 03:23
• 0 votes

1. Zendesk Suite
2. Using Built by Zendesk apps
3. Installing and using the Out of Office v2 app

Hi Nicole, Thanks so much! That's good to know, definitely would be great to turn it into an official app as its very useful. Will wait to hear! Let me know if you need more clarification of our sp...

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• Ashleigh Hyde
• Created March 27, 2019 03:25
• 0 votes

1. Zendesk Suite
2. Using Built by Zendesk apps
3. Installing and using the Out of Office v2 app

Anyone keen to provide me some feedback on this comment? I would be appreciative :). https://support.zendesk.com/hc/en-us/articles/204076066/comments/360001564713    

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• Ashleigh Hyde
• Created March 27, 2019 01:13
• 0 votes

1. Zendesk Suite
2. Using Built by Zendesk apps
3. Installing and using the Out of Office v2 app

Hi All/Ben, Thanks for creating the App! Something Zendesk should really consider purchasing/teaming up with you and developing out further :). In the docs above it mentions in the following: The ...

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• Ashleigh Hyde
• Edited March 13, 2019 04:01
• 0 votes

1. Support
2. ...
3. Insights reporting
4. Insights recipe: Average resolution time without Pending or On-hold time

Awesome article thank you!

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• Ashleigh Hyde
• Created January 21, 2019 01:09
• 1 vote