
Phil Dean
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Last activity
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Activity overview
Latest activity by Phil Dean-
Phil Dean commented,
We have multiple brands set up for different regions, how can I configure this to pull the articles from each brand, it is currently only pulling articles from our default US brand help center need...
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Phil Dean commented,
Agreed need to search multiple brands also allow to link internal agent facing articles to the ticket. Plus on reporting regarding Top 10 linked articles would be much easier to display the Title ...