Dan Derks

Total activity

11
Last activity

June 14, 2019 22:16
Member since

October 11, 2018 15:11
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Activity overview

Latest activity by Dan Derks

Dan Derks commented, June 14, 2019 22:16
Hi Nicole, Fixed as of EOD yesterday, thank you so much for the follow-up!
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- Dan Derks
- Created June 14, 2019 22:16
- 0 votes
Dan Derks commented, June 12, 2019 14:15
Hi all, Since enabling the new CC features, my team's @ mentions have stopped working. We're still on Rich Content. Anticipated? Anything I can do? update: FIXED as of EOD 6/13
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- Dan Derks
- Edited June 14, 2019 17:17
- 1 vote
Dan Derks commented, October 18, 2018 16:28
@Carsten: the Mentions app is a wonderful idea, but this unfortunately isn't usable for larger ticket volumes -- it keeps all notifications without the ability to sort or dismiss. If a ticket is le...
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- Dan Derks
- Edited October 18, 2018 16:28
- 0 votes
Dan Derks commented, October 11, 2018 15:11
Hi Ryan! In the midst of expanding my org's use of ZenDesk to include internal support. I want to create a form that only folks who are tagged with 'isr' (Internal Support Requester) can see. I cop...
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- Dan Derks
- Created October 11, 2018 15:11
- 0 votes

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