Dan Derks
- Total activity 11
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Activity overview
Latest activity by Dan Derks-
Dan Derks commented,
Hi Nicole, Fixed as of EOD yesterday, thank you so much for the follow-up!
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Dan Derks commented,
Hi all, Since enabling the new CC features, my team's @ mentions have stopped working. We're still on Rich Content. Anticipated? Anything I can do? update: FIXED as of EOD 6/13
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Dan Derks commented,
@Carsten: the Mentions app is a wonderful idea, but this unfortunately isn't usable for larger ticket volumes -- it keeps all notifications without the ability to sort or dismiss. If a ticket is le...
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Dan Derks commented,
Hi Ryan! In the midst of expanding my org's use of ZenDesk to include internal support. I want to create a form that only folks who are tagged with 'isr' (Internal Support Requester) can see. I cop...