Marty Whitby
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Activity overview
Latest activity by Marty Whitby-
Marty Whitby commented,
Hi Kristen, This is a good enhancement. I'd also like to understand if the channel information is being updated with these new options. If so, does this mean that we have to update our triggers and...
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Marty Whitby commented,
I'd also like to understand what the Macro reference relates to
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Marty Whitby commented,
+1 for the suggested enhancements on this great new feature.
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Marty Whitby commented,
This sounds great. If you don't have an Answer Bot subscription, how do we get the widget to appear within the article? It looks like it's enabled on our account but it didn't appear in the article...
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Marty Whitby commented,
I recently enabled Captcha verification and it broke the code that had previously worked. Has anyone else found this and is there a known fix? I can't see how the Captcha verification impacts the c...
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Marty Whitby commented,
+1
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Marty Whitby commented,
+1
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Marty Whitby created a post,
IP Restriction whitelist - Zendesk Support
https://support.zendesk.com/hc/en-us/articles/203663706 Following on from the kb article above. I have worked with other software providers that allow Administrators to be whitelisted from IP rest...
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Marty Whitby commented,
If you enable IP restricted access, is it possible to whitelist users or roles (e.g. Administrators) so that they can access the system from any IP address? This was a feature with a CX platform th...
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Marty Whitby commented,
https://support.zendesk.com/hc/en-us/community/posts/210757837/comments/115005686888 Nicole - Do you have any updates to share with us after your product team meeting in September?