Marty Whitby
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Total activity103
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Last activity
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Member since
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Following1 user
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Followed by0 users
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Votes43
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Subscriptions50
Activity overview
Latest activity by Marty Whitby-
Marty Whitby commented,
Just sharing this community post as the request is valuable for the features in this post. The HTTP requests are restrictive without being to add headers. https://support.zendesk.com/hc/en-us/commu...
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Marty Whitby commented,
Adding to what Roman requested. We need to be able to define headers for Authentication and other partner requirements in our API requests. We currently channel our webhook triggers out via Zapier...
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Marty Whitby commented,
+1
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Marty Whitby commented,
I have used the 'Tickets Created - Last 7 Days' metric and the query was using UTC for the ticket created date instead of the system timezone (AEDT). This meant that the query was not displaying ac...
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Marty Whitby commented,
I'd also like to understand what the Macro reference relates to
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Marty Whitby commented,
I was informed that the Chat dataset is not available yet in Explore. Is this an account specific issue or has it not been added to Explore yet?
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Marty Whitby commented,
I recently enabled Captcha verification and it broke the code that had previously worked. Has anyone else found this and is there a known fix? I can't see how the Captcha verification impacts the c...
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Marty Whitby commented,
+1
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Marty Whitby commented,
If you enable IP restricted access, is it possible to whitelist users or roles (e.g. Administrators) so that they can access the system from any IP address? This was a feature with a CX platform th...
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Marty Whitby commented,
It's disappointing to pay for an enterprise licence and then have the same email limit applied to the account as everyone else. There are differences in API call levels and emails should be treated...