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Curtis Bennett

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Recent activity by Curtis Bennett Recent activity Votes
  • Closed Tickets

    Answered

    I know that tickets are archived after 120 days but what the heck does that mean? Does our customer service rep have access to them? If so How? If they click on a current ticket with the phone numb...

  • Incoming call sounds?

    Answered

    Is there a way to make the incoming calls make sounds to know that there is a call coming in? Its seems really weird that the only way to know there is a call is to see it on the screen? 

  • Voicemail

    We are running some tests right now and have left 2 voicemail's. Neither is showing up as a ticket and we have not received an email about it. Am I missing something?