Mike Cartwright
- Total activity 73
- Last activity
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Activity overview
Latest activity by Mike Cartwright-
Mike Cartwright commented,
Hi, Michael! Glad hostpbx.us is working out well for your team. To increase your team's productivity and the overall customer experience, you may want to take a look into Tenfold: https://www.tenfo...
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Mike Cartwright commented,
Welcome to the community, Angie! Besides the support that Nicole offered, another way to integrate Zendesk with RingCentral is via a 3rd party software like Tenfold. Some of Tenfold's key features ...
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Mike Cartwright commented,
I'm happy to help, Saripah and Nicole! Thank you, as well.
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Mike Cartwright commented,
Saripa, you might also want to check a 3rd party CTI like Tenfold. It can integrate Zendesk with phone systems. With a software like Tenfold, all your calls can be automatically logged in Zendesk. ...
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Mike Cartwright commented,
Thanks for sharing, Lars!
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Mike Cartwright commented,
Thanks for the heads up, Sean. Appreciate it.
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Mike Cartwright commented,
Should I contact the original source of the tickets to let them know of the leak? Absolutely. Although, the advice you got from Zendesk Support is a bit weird. By how it sounds, this is a sensitiv...
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Mike Cartwright commented,
@Wes. Thanks! Will do that. The Zendesk's community has been so helpful so far, and have already available answers to most of my questions/issues. Appreciate it. Keep up the good work, you guys!
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Mike Cartwright commented,
Hey, Jenna. We're under the same circumstance. We're using Tenfold to sync Zendesk with Facebook, LinkedIn, Instagram, and Twitter. It does makes syncing easier and allows us to work on everything ...
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Mike Cartwright commented,
Thanks for the tip, Jessie. Didn't think this was possible.