
Mike Cartwright
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Total activity72
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Last activity
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Recent activity by Mike Cartwright-
Hi, Michael! Glad hostpbx.us is working out well for your team. To increase your team's productivity and the overall customer experience, you may want to take a look into Tenfold: https://www.tenfo...
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Welcome to the community, Angie! Besides the support that Nicole offered, another way to integrate Zendesk with RingCentral is via a 3rd party software like Tenfold. Some of Tenfold's key features ...
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I'm happy to help, Saripah and Nicole! Thank you, as well.
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Saripa, you might also want to check a 3rd party CTI like Tenfold. It can integrate Zendesk with phone systems. With a software like Tenfold, all your calls can be automatically logged in Zendesk. ...
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Thanks for sharing, Lars!
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Thanks for the heads up, Sean. Appreciate it.
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Should I contact the original source of the tickets to let them know of the leak? Absolutely. Although, the advice you got from Zendesk Support is a bit weird. By how it sounds, this is a sensitiv...
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@Wes. Thanks! Will do that. The Zendesk's community has been so helpful so far, and have already available answers to most of my questions/issues. Appreciate it. Keep up the good work, you guys!
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Hey, Jenna. We're under the same circumstance. We're using Tenfold to sync Zendesk with Facebook, LinkedIn, Instagram, and Twitter. It does makes syncing easier and allows us to work on everything ...
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Thanks for the tip, Jessie. Didn't think this was possible.