Rovi Roy Cruz
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Total activity52
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Last activity
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Activity overview
Latest activity by Rovi Roy Cruz-
Rovi Roy Cruz commented,
Hi Amie,thank you..one more question. will chat dashboard also reset if we delete all of our sandbox?..
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Rovi Roy Cruz commented,
Hi,have question about our sandbox...we can't access the chat dashboard and when i try to enable it on our account there's a popup at the top right side sayingthis what happen when i tried to acces...
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Rovi Roy Cruz commented,
Here.. this one is missing when we try to assign some using custom role... administrator have satisfaction report...
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Rovi Roy Cruz commented,
Hi Jessie,some of the feature are not allowed.. like satisfaction on reports...
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Rovi Roy Cruz commented,
Hi,can you give us a sample of create a role same as admin except that role can't create, edit and delete users..
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Rovi Roy Cruz commented,
Hi,how can I apply the multiple brands chat widget to a single website...
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Rovi Roy Cruz commented,
thanks Nicole
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Rovi Roy Cruz created a post,
Salesforce not working on Zendesk...
Hi All,I would like to ask this one...I tried to setup our zendesk and connect it to salesforce... but it has an error like on the screenshot above...i just follow the instructions here:https://sup...
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Rovi Roy Cruz commented,
Hi Jessie,It tried to reorder it but still not working on submit ticket part....
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Rovi Roy Cruz created a post,
Offline ticket if department is offline on pre-chat form
AnsweredHi Guy's,we are trying to create a direct offline ticket... here's the senario...If the status of the department and we include the said department in the chat form, we want it to be embedded with ...