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Latest activity by Jeffseed
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    Jeffseed commented,

    I'll provide some additional information on our use case and why this is critical for us. We are a District-level college IT department that initially implemented Zendesk as our ticketing system an...

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    Jeffseed commented,

    I just wanted to add myself to this list.  We are wanting to roll Zendesk out to different departments in our organization, but having our ticket forms unavailable to new agents in different depart...