Marat Zabelinskiy

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Latest activity by Marat Zabelinskiy
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    Marat Zabelinskiy commented,

    Brett's response works very well for me.  All to/from responses are threaded in Gmail. One idea I have is that Christian may have another rule which changes the subject with every response.  That w...

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    Marat Zabelinskiy created a post,

    User Details App 3rd party cookies error

    Hi all, I use Chrome much of the time and tend to disable 3rd party cookies with exceptions. Zendesk overall works fine, but the Zendesk "User Details" app does not seem to like this setup. I get a...

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    Marat Zabelinskiy created a post,

    Facebook private messages

    My situation: We have Facebook integration and usually merge customers if they emailed us AND messaged us via Facebook Page.  That allows us to see all the tickets under their name.However, every t...