Kunal Pathak commented,
How can I have visibility of Ticket Field set by Roles or Users? I want to have some ticket fields available to only Leads/Management users. Anyway this can be implemented. Any help is greatly ap...
Kunal Pathak commented,
How do I get list of Tickets where Article is Linked? What kind of different reports/views can be made for tracking the use of Articles and Tickets with/without articles linked?
Kunal Pathak commented,
I just keep getting error "Please enter valid email and password" whereas I am able to login to portal just with the same pair of details. I am using "Sign IN with Email". What ...