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Kunal Pathak

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Activity overview

Latest activity by Kunal Pathak
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    Kunal Pathak commented,

    1. Support
    2. ...
    3. Tickets
    4. About ticket fields

    How can I have visibility of Ticket Field set by Roles or Users? I want to have some ticket fields available to only Leads/Management users. Anyway this can be implemented.   Any help is greatly ap...

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    • Kunal Pathak
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    Kunal Pathak commented,

    1. Guide
    2. ...
    3. Working with the Knowledge Capture app
    4. Installing the Knowledge Capture app

    How do I get list of Tickets where Article is Linked? What kind of different reports/views can be made for tracking the use of Articles and Tickets with/without articles linked?  

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    • Kunal Pathak
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    Kunal Pathak commented,

    1. Support
    2. ...
    3. Mobile
    4. I can't sign into the Zendesk Support mobile app

    I just keep getting error "Please enter valid email and password" whereas I am able to login to portal just with the same pair of details. I am using "Sign IN with Email". What and where exactly it...

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    • Kunal Pathak
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