Graham Paddon

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Latest activity by Graham Paddon
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    Graham Paddon commented,

    Hi ZD Team, Wondering how you know when to optimise this rule (either by dialling the period up, or down).  Assuming the One-touch ticket rate works off the back of this automation (which I believe...

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    Graham Paddon commented,

    When is a fix on the horizon?  I can't believe a global leading platform like zendesk hasn't got a core feature like this locked down already?!  Mind-boggling.  Looking to change from Genesys PureC...