Gareth
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Total activity43
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes25
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Subscriptions9
Activity overview
Latest activity by Gareth-
Gareth commented,
If I delete a users ticket do they know its been deleted?
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Gareth commented,
Zendesk, can the follow up be disabled? We have people in our org who love to reply to any ticket within their inbox and start talking about issues which have nothing to do with the original, its a...
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Gareth commented,
This is a great idea, really need this as we have some people in our business who cannot send a new email into the help-desk or apparently refuse to.
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Gareth commented,
Hey Jessie, how ya doin? Can I prevent individual end users from rating customer service? We have a couple of people who despite getting quality customer service, like to rate bad out of pure ignor...
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Gareth commented,
It would be nice if the customer feedback survey was restricted based on the performance of ticket prioritisation. For instance, I get a ticket from a user requesting a new mouse because there's is...
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Gareth commented,
Thanks Daniel!
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Gareth commented,
cheers for the help guys n happy new year!
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Gareth commented,
Hey Guys, please could I get some help? I need to run a report for November's tickets, basically I need a report on how long it took to solve tickets from the point they are created to the point th...
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Gareth commented,
Hey guys, was hoping someone could help me out please, I need to create a report on a month to month basic showing all tickets logged, what system and what the problem was with it, so, so far ive s...