Gareth
- Total activity 48
- Last activity
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Activity overview
Latest activity by Gareth-
Gareth commented,
If I delete a users ticket do they know its been deleted?
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Gareth commented,
Zendesk, can the follow up be disabled? We have people in our org who love to reply to any ticket within their inbox and start talking about issues which have nothing to do with the original, its a...
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Gareth commented,
This is a great idea, really need this as we have some people in our business who cannot send a new email into the help-desk or apparently refuse to.
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Gareth commented,
Hey Jessie, how ya doin? Can I prevent individual end users from rating customer service? We have a couple of people who despite getting quality customer service, like to rate bad out of pure ignor...
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Gareth commented,
I have the same problem.
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Gareth commented,
It would be nice if the customer feedback survey was restricted based on the performance of ticket prioritisation. For instance, I get a ticket from a user requesting a new mouse because there's is...
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Gareth commented,
Shame, I guess it is a bit bespoke. Im just so used to the efficiency of service now...:-P
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Gareth commented,
Surely this is something quite easy which could be built into zendesk??
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Gareth commented,
Thanks Daniel!
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Gareth commented,
Great :-( - anything else I can try?