Katherine Isham
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Total activity16
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Last activity
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Activity overview
Latest activity by Katherine Isham-
Katherine Isham commented,
Nicole, have you considered integrating PM functionality into the message boards? May help with this sort of thing.
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Katherine Isham commented,
Sure, that sounds great!
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Katherine Isham commented,
Hello! Is it possible to do the opposite of this--that is, review the original HTML for outbound e-mails? zendesk doesn't preserve original requesters or cc's when I change them (I often do this to...
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Katherine Isham created a post,
Requester ticket view tracker
AnsweredHello! I am looking for something I miss in e-mail functionality with an old CRM I jury-rigged into using as a ticket tracker system. That system (streak) had the functionality of letting you see ...