Ron de Vries
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Activity overview
Latest activity by Ron de Vries-
Ron de Vries commented,
Hi Simon, Thanks a lot! That option is very applicable. However, normally the locale should be based upon the browsers language. Now it seems that the Help Center uses the '' best guess'' (compa...
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Ron de Vries created a post,
Direct users via SSO to the right Help Center (locale)
AnsweredHi Community, We've set up SSO (Enterprise) to allow our customers to be directed to our Help Center without needing other credentials. This works perfect. One issue we do wonder and hopefully on...
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Ron de Vries commented,
Hi Clement, Exactly what I was looking for! Thank you so much!! Best regards, Ron
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Ron de Vries created a post,
How to measure the unique ticket requesters in a given period?
Hello community! I want to count the totall unique ticket requesters over a given time. How can I use Explore to get this working? I have the metrix COUNT and filter TICKET CREATED. It now shows t...
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Ron de Vries commented,
It has been fixed thanks to Diziana! For those who need it, this is the code: <header class="header-wrapper"> <div class="header"> <div class="logo"> {{#link 'help_center'}} {{#is current_locale.n...
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Ron de Vries commented,
Hello! Maybe one of you can help me with a simular issue. I want to have the Company Logo (under Brand) to change whenever a customer selects the language English (GB). This because in Great ...
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Ron de Vries commented,
I think I'm close with the {{#is helper but it doesn't yet show my asset: <header class="header-wrapper"><div class="header"><div class="logo">{{#link 'help_center'}}{{#is current_locale.name '/hc/...
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Ron de Vries commented,
Hello! Maybe one of you can help me with a simular issue. I want to have the Company Logo (under Brand) to change whenever a customer selects the language English (GB). This because in Great Britai...
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Ron de Vries commented,
Hello, Does someone here know how to fix this error: It should show this table: The Console (Dev.Tools) sais: Uncaught TypeError: moment is not a functionat Object.a.needToFlushDB (9aa289...
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Ron de Vries created a post,
Guide - No Hover on a CSS element
Hello, Can anymore help me with the following? I want to have a box fixed and not hovered. It's the box '' Submit a request'' . Right now the box shows the brand-color when you hover on it with yo...