Ron de Vries
- Total activity 45
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 6
- Subscriptions 16
Activity overview
Latest activity by Ron de Vries-
Ron de Vries commented,
Hi Brett, Thanks. I will look into that post on Stack Overflow! Cheers!
-
Ron de Vries commented,
Hi, I´ve created an pop-up and I want it to show only once per browser session. I've created below snippet but it doesn't seem to work. Any of you guys have any tips on this? For showing it on Ho...
-
Ron de Vries created a post,
Best practice - setting up Data Analytics
AnsweredHi, We are in the process of setting up Data Analytics to track our ticket flow and analyse the type and quantity of questions coming in. I was wondering if someone has faced the same in the past ...
-
Ron de Vries commented,
Hi Thomas, Thanks! I'll look into it. Regards, Ron
-
Ron de Vries commented,
We also need this! Great idea!
-
Ron de Vries created a post,
Best Flowchart Experiences
Hi Community, As we are willing to dive into the world of (Customer) Data Analysis we want to re-think our custom ticket fields and ticket flow. This means blueprinting all topics, subtopics and s...
-
Ron de Vries commented,
Hi all, Thanks for the replies! Thomas D'Hoe I've upvoted your post. I'll look into your replies soon and get back on it. I've also asked ZD if there's something on the roadmap for this. Will k...
-
Ron de Vries created a post,
Hide Assignees from Specific Groups
Hi Community, I've got the following question and can't figure out just yet if this is possible using an app or by default in ZD or if I need to add JS for this. Maybe one of you has faced a simul...
-
Ron de Vries commented,
Hi Simon, Thanks a lot! That option is very applicable. However, normally the locale should be based upon the browsers language. Now it seems that the Help Center uses the '' best guess'' (compa...
-
Ron de Vries created a post,
Direct users via SSO to the right Help Center (locale)
AnsweredHi Community, We've set up SSO (Enterprise) to allow our customers to be directed to our Help Center without needing other credentials. This works perfect. One issue we do wonder and hopefully on...