Ron de Vries

1. Community
2. Feedback on Guide
3. Feature Request: Add a notification banner to Help Center

This would be great! +1 

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• Ron de Vries
• Created June 09, 2020 14:03
• 1 vote

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Displaying subsections in your Help Center (Guide Enterprise)

Hi Mary,  I would appreciate that, thanks a lot! 

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• Ron de Vries
• Created June 05, 2020 06:29
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Displaying subsections in your Help Center (Guide Enterprise)

HI Mary,  Sounds good. Hopefully that will work out for you. Would like to know how this turned out once it's finished. Hopefully I will be able to get one of our own Dev's to look into it with me ...

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• Ron de Vries
• Created June 04, 2020 18:58
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Displaying subsections in your Help Center (Guide Enterprise)

Hi Brad,  Thanks for replying! Unfortunately there isn't a native way to accomplish it. It is possible by leveraging API as I understood but that would require extended knowledge of API and taking ...

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• Ron de Vries
• Created June 04, 2020 18:33
• 0 votes

1. Community
2. Support Q&A
3. Migrating from Jira Server to Jira Cloud

Update from ZenDesk: This cutover can be done by using JIRA API's to export all existing links via the List LInks endpoint and re-establish the links upon completing the igration via the Create Lin...

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• Ron de Vries
• Created June 04, 2020 18:29
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Displaying subsections in your Help Center (Guide Enterprise)

Hi Madison Davis,    I finally had time to look into it. However, it doesn't contain what we need. Maybe you have another option? I already talked to Diziana as well and it doesn't seem possible ho...

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• Ron de Vries
• Created May 25, 2020 13:12
• 0 votes

1. Community
2. Feedback on Support
3. Feature Request: Import National Holidays

Hi Alex,    Any plans to integrate The Netherlands as well?  Thanks!  Regards, Ron

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• Ron de Vries
• Created May 10, 2020 10:37
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Displaying subsections in your Help Center (Guide Enterprise)

Hi Madison,  Great, thanks so much. That looks like what I need and seems to be an awesome feature. If it doesn't work out I'll get back to you.  Cheers! Ron

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• Ron de Vries
• Created April 28, 2020 15:09
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Displaying subsections in your Help Center (Guide Enterprise)

Hi,  Does anyone know if and how it's possible to show both articles as subsections in a section? See example. Within the section" Interne processen" we have a section called Proces: Order to Cash ...

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• Ron de Vries
• Created April 26, 2020 17:35
• 0 votes

1. Community
2. User Tips & Tricks
3. Insert Google Translate widget to your Helpcenter

Hi Thibault,  Thanks a lot. Works like a charm! Do you know if (and how..) it's possible to show this widget for one particular organisation only? Can I base it upon organisation name / organisatio...

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• Ron de Vries
• Created April 25, 2020 10:32
• 0 votes