Nicolas

Total activity 11
Last activity January 06, 2020 14:01
Member since June 14, 2019 13:10

Following 0 users
Followed by 0 users
Votes 1
Subscriptions 6

Activity overview

Latest activity by Nicolas

Nicolas created a post, January 06, 2020 14:01
Improvement for ticket merge / Privates comments
1. Community
2. Support - Product Feedback & Discussion
Hi there, Is it possible to considerate an improvement about the ticket merge ? In my case, my team merge some tickets everyday, containing several internal notes. Theses notes aren't included in t...
- Nicolas
- Created January 06, 2020 14:01
- 1 follower
- 0 comments
- 1 vote
Nicolas commented, January 06, 2020 13:51
Hello, +1. I use side conversation often to get informations about a ticket (what to answer or escalation to another service) and sometimes have to send this to some people in copy (director by exa...
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- Nicolas
- Created January 06, 2020 13:51
- 0 votes
Nicolas commented, October 24, 2019 11:50
Hello, I'm testing this API and can see that the Conversation ID is sent in clear on the side conversations created by the API : Is this behavior is expected by your side ? It could be a pro...
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- Nicolas
- Created October 24, 2019 11:50
- 0 votes
Nicolas commented, August 30, 2019 16:01
+1
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- Nicolas
- Created August 30, 2019 16:01
- 0 votes

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