Rasmus Kjeldgaard
Zendesk admin and account owner @ Salling Group
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Recent activity by Rasmus Kjeldgaard-
It would be nice if the views could have a tree structure like the triaging in fields. Like the example here but with views instead.
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It would be nice if the original ticket ID was shown in the sharing information of tickets. It would make it way simpler for support staff to identify the ticket.
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@Zendesk Is there a plan in the roadmap to fix this problem to make it work with outlook? (Disregard this comment, I made it work with Outlook O365)
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Please provide a solution to the 24-hour format thing. I agree with Jesper, this is a very basic functionality. In Denmark, we are basically not using the 12-hour format.
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Not for all I guess, I still have UTC timezone in ticket history on my accounts