Christina Jimenez
- Total activity 16
- Last activity
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- Votes 9
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Activity overview
Latest activity by Christina Jimenez-
Christina Jimenez commented,
Hi, Do chat and talk tickets get counted as agent touches? I'm unsure since there isn't a standard comment left in these cases, but they tickets generated to show the transcript of the chat or th...
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Christina Jimenez commented,
Hi, I too would like to up vote this option. I work with a large team which is currently split between two countries where we overlap coverage for a few hours per day. When the agent's from our oth...
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Christina Jimenez commented,
Hi Sarah (or anyone else from Zendesk that can assist), I've tried clicking through to the link Sarah shared - Time zone indicator on ticket but it says that I'm not authorized to view this page. I...