Randolph Abelardo
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Total activity14
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Last activity
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Activity overview
Latest activity by Randolph Abelardo-
Randolph Abelardo commented,
Will do as advised. Thanks.
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Randolph Abelardo commented,
How should I go about this,@Heather-R? It's been almost a week and I cannot leave the high-traffic article in that condition. I'm going to salvage the images and re-upload it using a different file...
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Randolph Abelardo commented,
Hello ZenDesk team. I would like to follow up on this query. In summary: Our images were not copied and pasted - but directly inserted via the Rich Content Editor. The images are not displayed pu...
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Randolph Abelardo created a post,
article images not showing. only displays dead link for non-ZenDesk users. images only shows up when logged in.
Hi everyone. A lot of images are not displaying in this particular article for our regular visitors. The images only appear once you log in to ZenDesk (agents, authors, and admins) but not when vis...
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Randolph Abelardo commented,
Appreciate the resources, @Heather!
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Randolph Abelardo commented,
No worries ;) Is there a beginner-intermediate tutorial for the ZenDesk Reporting (KB or videos)? I would like to know more to better understand our performance. Thanks !
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Randolph Abelardo commented,
Thanks for the tip, @Heather.Unfortunately, our current plan doesn't have Insights.
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Randolph Abelardo commented,
I would like to follow up on the issue detailed above. Thanks.
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Randolph Abelardo commented,
Hi everyone. Could you help me understand why there was a sudden and inexplicable spike on June 6th. What are the likely reason(s) that could've caused 96,835 new tickets in 1 day? Much appreciate...
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Randolph Abelardo commented,
Good day. Do Light Agents have this functionality? I couldn't find the Arrange content icon in the sidebar. Thanks. - Randy