Brenden Prazner

1. Community
2. Support - Product Feedback & Discussion
3. Customize Status Field Values

Custom ticket statuses are a must...

• View comment
• Brenden Prazner
• Created August 23, 2016 03:54
• 2 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Help Center templating cookbook (Guide Professional and Enterprise)

Hey.This is awesome! Is there plans to make Instant Search available via the search API?

• View comment
• Brenden Prazner
• Created October 20, 2016 06:24
• 0 votes

1. Support
2. ...
3. Jira integration
4. Updating a ticket when the status of a Jira issue changes

Hi guys, I am not seeing the current screens shown above. When I get to step 6 "Configure the ticket update settings, then click Add." I see a black screen: I clicked Add on this screen to test and...

• View comment
• Brenden Prazner
• Created September 05, 2016 03:25
• 0 votes