Ady Harold

1. Guide
2. ...
3. Help Center customization
4. How can I add content to the Help Center Request list page activities?

For anyone else banging their head against the wall trying to sort columns, I've managed to hack this using https://kryogenix.org/code/browser/sorttable

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• Ady Harold
• Created October 06, 2017 16:06
• 1 vote

1. Community
2. Feedback on Guide
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

Hi @James, I had a bit more of a play with it today, and it feels like a bug in the API. The sort_by value of priority does exist in the API documentation, but within the context of search, rather ...

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• Ady Harold
• Created September 14, 2017 17:02
• 0 votes

1. Community
2. Feedback on Guide
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

@Regan Perry, that's pretty cool and works for us mostly, thanks! Trouble is that the sort on the custom column doesn't work. It just sorts by last updated date instead. It looks like it's doing so...

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• Ady Harold
• Created September 14, 2017 11:11
• 2 votes