
Robin Alberg
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Last activity
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Activity overview
Latest activity by Robin Alberg-
Robin Alberg commented,
Hi, I added these custom metrics to zendesk (from the article https://support.zendesk.com/entries/78238928-Time-Tracking-Recipes-Three-essential-metrics) and followed the report instructions in thi...
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Robin Alberg commented,
Chad and Nicole, Tickets Lack Data: Data Sets:error building metric:Oh, I see, Total time spent (sec) is not in orange. Let me go follow Chad's steps.
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Robin Alberg commented,
Hi, I added these recipes with no errors, but when I go to reports I get "No Data Matching the Filtering Criteria" on all the custom metrics: This happens even with no filters. What did I do wrong?