
Rhiannan Hughes
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Total activity7
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Last activity
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Activity overview
Latest activity by Rhiannan Hughes-
Rhiannan Hughes commented,
Thanks Ricardo that has really helped :)
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Rhiannan Hughes commented,
Hey Zendesk, I am trying to build a report to show the % of first reply time for any given month. For example 0-1 hours - 30% 1 - 3 hours - 10% 3 - 8 hours - 50% 24 + hours - 10% Is this possibl...