A.J. Bouchard
- Total activity 133
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Activity overview
Latest activity by A.J. Bouchard-
A.J. Bouchard commented,
@Robert - Thank you for your transparent response. To piggyback on this discussion, I wanted to say that I see this new "Away" state as an opportunity in the future to have the Chat product speak t...
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A.J. Bouchard commented,
I would like to know more details about the Change Owner feature. Are there safeguards around this? It would be ideal to have a notification go to the current account owner who would then approve t...
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A.J. Bouchard commented,
Building on Krista's question from above. We would like to take the "Ready for Review" articles and assign them to a specific *group* of reviewers and then anyone in that group can then assign the ...
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A.J. Bouchard commented,
I have been following the discussion in these comments about the From: email address being more appropriate to the ticket, rather than a zendesk.com email address. Another aspect I'd like to bring...