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Ben Rohrs

  • Total activity 96
  • Last activity
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  • Votes 11
  • Subscriptions 43

Activity overview

Latest activity by Ben Rohrs
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    Ben Rohrs commented,

    @Karen: Unfortunately there isn't a way to do this currently, nor are there current plans to add this capability. Can you please explain a bit more why you'd like to do this?

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    Ben Rohrs commented,

    Official comment

    Jay, thanks for your feedback. We haven't heard many requests for this, so this is not currently on the roadmap, but if others desire this hopefully they will upvote this feedback. Have you conside...

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    Ben Rohrs commented,

    Thanks for the suggestion. We have looked into supporting SCIM but don't have this on the committed roadmap yet. I agree it would simplify managing users in your Zendesk. Beyond agent provisioning,...

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    Ben Rohrs commented,

    Shawn, we don't have plans to increase this since the Custom password policy offers a higher level of character length. We don't get many requests to increase this for end-users. You might look int...

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    Ben Rohrs commented,

    We recently released new SSL certificate functionality which may help here. You can now obtain a free cert from Zendesk using Zendesk-provisioned SSL, which will automatically cover brands as they ...

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    Ben Rohrs commented,

    Official comment

    Hey everyone, we now offer Light Agents as an add-on to your subscription. Please contact us if you would like to try this for free on your account.

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    Ben Rohrs created an article,

    Subprocessors and Subcontractors

    This information can now be found at Zendesk Policies and Procedures: Subprocessors and Subcontractors.

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    Ben Rohrs commented,

    Official comment

    Hey everyone, yesterday we introduced Add-ons, which allow you to add Light Agents (and other features) to your subscription without upgrading to Enterprise. You can read more about this offering a...

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    Ben Rohrs commented,

    Samuel, we don't yet have firm plans to offer Pay Pal as a payment option, but earlier this year we introduced an option for new customers to pay in local currency, specifically pounds and euros. W...

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    Ben Rohrs created an article,

    Zendesk Support’s Data Deletion Policy

    This information can now be found at Zendesk Policies and Procedures: Data Deletion Policy.