Lisa S

Total activity

137
Last activity

January 20, 2021 09:47
Member since

November 27, 2017 17:06
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Recent activity by Lisa S

Thanks!
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- Lisa S
- Created January 03, 2018 22:33
- 0 votes
Thanks Nicole. Would the agent still have the product label in the list of agents, and those toggles? I can see an agent labelled 'Chat' in the list with no toggle in their profile.
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- Lisa S
- Created January 03, 2018 22:27
- 0 votes
Thanks Nicole but unfortunately I'm unable to see this. My apologies, could you send an example image, please? Thanks, Lisa
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- Lisa S
- Created January 03, 2018 21:21
- 0 votes
Hi, Where can we see which products an agent is assigned to if they were added pre-April 2017, please? Thanks, Lisa
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- Lisa S
- Created January 02, 2018 17:42
- 0 votes
Hey Jessie, Thanks for your response. We are due to migrate 4 instances into one early next year and need to ensure that our data amounts are within those quoted in the SOW. This includes number of...
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- Lisa S
- Created December 15, 2017 09:42
- 0 votes
Hello, This is good to know. Could anybody please advise how to view all tickets and archived tickets? Would a report be necessary? Thanks, Lisa
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- Lisa S
- Created December 07, 2017 12:37
- 0 votes
Hey Jessie, I would also like to learn more about searching duplicate users and bulk merging, if possible. We have multiple email and social media channels. Thanks, Lisa
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- Lisa S
- Created December 06, 2017 17:46
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Hey Nicole, yep I'm an admin of one of our accounts. Thanks, Lisa
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- Lisa S
- Created December 06, 2017 17:41
- 0 votes
Hey Nicole, Exactly this, yes. Thanks! Lisa
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- Lisa S
- Created December 05, 2017 09:11
- 0 votes
Hello, Is it possible to export simply the list of custom reports from an instance? Thanks, Lisa
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- Lisa S
- Created November 27, 2017 17:06
- 0 votes