Roman Kheruvym

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Latest activity by Roman Kheruvym
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    Roman Kheruvym created a post,

    Trigger Previews


    Hi there, It would be great to have a possibility to actually preview how the trigger would look like at the end without the need to send test emails for that reason. Thanks

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    Roman Kheruvym created a post,

    CC in Tickets

    Hi there, Noticed that when requesters add anyone else in the addressee or CC in their email, we don't see that in tickets. It would be nice to see who else is in the recipient list before we reply...

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    Roman Kheruvym commented,

    I had a look and couldn't find anything in our HTML there that could make this spacing. I reached out to support and was advised that there is nothing that can be done and that perhaps someone coul...

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    Roman Kheruvym created a post,

    Gap in the beginning of trigger email

    Hi there, Please see below Triggered mail Request received and Request Updated Is there a workaround removing that huge gap in the trigger Request Updated? Thanks for your comments