Jonathan March
- Total activity 1343
- Last activity
- Member since
- Following 26 users
- Followed by 2 users
- Votes 599
- Subscriptions 514
Activity overview
Latest activity by Jonathan March-
Jonathan March commented,
I've heard that some of the ZD staffers who could respond here, are at a conference this week, but I expect that someone from ZD will reply before too long. Thanks for your patience.
-
Jonathan March commented,
Sorry that these suggestions didn't help! Just FYI, we Community Moderators are not ZD employees, but users like yourself. We try to help out in these forums by sharing our own experience.
-
Jonathan March commented,
Stephanie, Probably doesn't meet your needs, but just in case and again for the record: when I search for a tag e.g. with "tags:mytag", the search result has 4 sections with search hit co...
-
Jonathan March commented,
Hi Stephanie, Just wanted to mention for the record that you can now get a URL for a ZD Support search ("Copy and Share search query): https://support.zendesk.com/hc/en-us/articles/203690826-S...
-
Jonathan March commented,
Hey Nicole & Brett, Could we have an update on this please? To recap, one may reasonably defend or dispute the appropriateness of the 100-automation cutoff, or consider alternatives (such as th...
-
Jonathan March commented,
Joe, I strongly agree with Heather. Manual tag entry is way too fragile, and there are plenty of ways, as she suggested, to routinize their entry.
-
Jonathan March commented,
Hi Stephen, the mysteries of auto spam screening are sometimes inscrutable. I've alerted the community managers, who will hopefully be able to spring you soon! :)
-
Jonathan March commented,
Hi David, This has been a frequent request for many years. I would suggest that you add your comment and your up-vote to an existing thread on this subject, such as https://support.zendesk.com/hc/e...
-
Jonathan March commented,
Corie, You can decide on an unambiguous phrase like "solve-this-ticket" or whatever, have them include this in then write a trigger that solves the ticket. You could even adjust your tr...
-
Jonathan March commented,
Hi Ryan, This has been a frequent request for many years. I would suggest that you add your comment and your up-vote to an existing thread on this subject, such as https://support.zendesk.com/hc/en...