Jonathan March
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Activity overview
Latest activity by Jonathan March-
Jonathan March commented,
a) Are you sure it was a hard refresh (typically pressing shift key when refreshing), not just a refresh? b) This is a new error to me (and to google search though I didn't try spelling variations)...
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Jonathan March commented,
@Jonathan Most likely would be a temporary glitch. Is this reproducible after doing a hard reload of the ZD support page? If so, what exactly is the error prompt?
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Jonathan March commented,
Anthony, while I agree with your main concern, just a point of clarification: > broke our ability to receive/respond to tickets submitted from these personal/now secondary email addresses. You can...
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Jonathan March commented,
FWIW We always stay on ticket so would not want the noise and potential error of these added choices, but I can see that it could be a useful option for some.
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Jonathan March commented,
Linda, in case it makes a difference in your options -- what ZD account level do you have?
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Jonathan March commented,
Hi Jon, Your first automation doesn't delay the auto-close, it makes it inapplicable -- when it runs, then the ticket is no longer solved so the auto-close conditions are no longer true. Two point...
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Jonathan March commented,
> I am not seeking for changing anything on the ticket, just want an automation sent out as a reminder, but all status in this ticket remain uncha Hi Irene Yung, the short direct answer to your que...
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Jonathan March commented,
IntegrateCloud thanks -- could you update us here when that's ready?
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Jonathan March commented,
IntegrateCloud please clarify. The product page says "Free" but after activating the app panel says "Trial Count Left: 20". What is the ACTUAL pricing model?
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Jonathan March commented,
Not sure how long it's been since I commented on this issue, but having just run into it again myself, I'll add my fervent prayer for progress on being able to CC a user's secondary email address.