Jonathan March
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Activity overview
Latest activity by Jonathan March-
Jonathan March created a post,
Improve or document the interaction between text and content blocks in the editor
First, thanks so much, team! This is a wonderful addition to Guide. The following is a bit clumsy, but not prohibitively so. It might suffice simply to document it better: Through exploration, I've...
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Jonathan March commented,
Near the top of each view definition (right under the "Description" is "Who has access". Are you sure that these agents match that specification? (E.g. "Any agent").
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Jonathan March commented,
Hi Maximillian R. Carper This might just be a particularly egregious example of Chrome memory problems in Windows, which yes, I do see, with or without Zendesk. I don't experience this on Mac. On W...
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Jonathan March commented,
Thank you, Mason!
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Jonathan March commented,
Thank you. I am proud to be part of the Zendesk community. and hopeful even in the face of these continuing horrors, that the arc of the moral universe is indeed bending toward justice.
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Jonathan March commented,
Hi Alejandro. To be clear, Community Moderators are users like yourself. My suggestion to be more explicit is based on the observation that Zendesk receives thousands of requests / suggestions, so ...
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Jonathan March commented,
That's a great point Alejandro. The reason for the restriction seems inconsistent with general practice. To make your case stronger, it would help to state explicitly what your nullifying condition...
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Jonathan March commented,
I have always assumed that this natural capability is available for when we need it. Now we do need it, and I'm learning to my surprise and disappointment that it is not. For the record, our use-ca...
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Jonathan March commented,
a) Are you sure it was a hard refresh (typically pressing shift key when refreshing), not just a refresh? b) This is a new error to me (and to google search though I didn't try spelling variations)...
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Jonathan March commented,
@Jonathan Most likely would be a temporary glitch. Is this reproducible after doing a hard reload of the ZD support page? If so, what exactly is the error prompt?