Jon I.

Total activity

54
Last activity

May 17, 2021 08:28
Member since

October 28, 2015 07:48
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16
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23

Activity overview

Latest activity by Jon I.

Jon I. commented, June 04, 2020 08:52
Is it possible to extend that 10 seconds period for considering an HTTP call timed out? We're experiencing issues with that behaviour.
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- Jon I.
- Created June 04, 2020 08:52
- 0 votes
Jon I. commented, February 24, 2020 08:44
Adam Browning I'd suggest Zendesk to enhance the search feature
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- Jon I.
- Created February 24, 2020 08:44
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Jon I. commented, February 19, 2020 15:09
Does on hold status delay the execution of the 28 day automation? I mean the following. I've created an automation which sets tickets' statuses to on hold when a ticket status' is solved and resolu...
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- Jon I.
- Created February 19, 2020 15:09
- 0 votes
Jon I. commented, February 19, 2020 15:04
I think somebody is missing the main goal of having a sandbox: I mean, I'd have a sandbox to test experimental features and then, migrate the changes to production. Is there something to do so? To ...
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- Jon I.
- Created February 19, 2020 15:04
- 0 votes
Jon I. commented, July 19, 2019 07:27
The new conditional Ui it's awesome. However, I can't understand why Multi-Selectionable fields can't be chosen as Conditionals. Can somebody explain me? Thanks!
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- Jon I.
- Created July 19, 2019 07:27
- 0 votes
Jon I. commented, January 31, 2018 07:25
Hi Teena Luhadiya. You can track anytime any change made to any ticket by consulting Ticket Audits. Here you'll have a date time field, indicating the exact date & time in which the changes were ma...
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- Jon I.
- Created January 31, 2018 07:25
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Jon I. commented, January 09, 2018 12:28
Daniel Pawluk , you should write that information in the guide. Thanks!
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- Jon I.
- Created January 09, 2018 12:28
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Jon I. commented, November 07, 2017 14:58
EXCEPTIONAL
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- Jon I.
- Created November 07, 2017 14:58
- 2 votes
Jon I. commented, October 19, 2017 09:41
Is there any way to combine multiple date options within a search implying one OR another and not one AND another? For instance, I'd want to make a search of tickets created or solved yesterday who...
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- Jon I.
- Created October 19, 2017 09:41
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Jon I. commented, October 05, 2017 07:00
Can we get a printable version of a ticket using the API?
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- Jon I.
- Created October 05, 2017 07:00
- 0 votes