Jon I.
- Total activity 43
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Activity overview
Latest activity by Jon I.-
Jon I. commented,
The new conditional Ui it's awesome. However, I can't understand why Multi-Selectionable fields can't be chosen as Conditionals. Can somebody explain me? Thanks!
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Jon I. commented,
The issue is now resolved. Thanks.
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Jon I. commented,
The application hast stopped working in several of our zendesk instances. For instance, we've a condition on one field, when selecting an option several fields are shown (in any other conditions, t...
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Jon I. commented,
Hi Teena Luhadiya. You can track anytime any change made to any ticket by consulting Ticket Audits. Here you'll have a date time field, indicating the exact date & time in which the changes were ma...
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Jon I. commented,
Daniel Pawluk , you should write that information in the guide. Thanks!
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Jon I. commented,
EXCEPTIONAL
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Jon I. commented,
Is there any way to combine multiple date options within a search implying one OR another and not one AND another? For instance, I'd want to make a search of tickets created or solved yesterday who...
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Jon I. commented,
Can we get a printable version of a ticket using the API?
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Jon I. commented,
@Diogo Maciel, could you tell me where must I look into to customize translations? Thank you!
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Jon I. commented,
We need at our company web widgets into basque, but it isn't available. Would it be possible to help translating it?