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Jacques van Rensburg

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Recent activity by Jacques van Rensburg Recent activity Votes
  • How do I: When clicking on a section on the home page, redirect to article?

    Answered

    HI AllWe have setup our home page to show the sections as seen in this partial screenshot:Sample of the code:I would like to config the Product Roadmap to open the roadmap article instead of the se...

  • Enhancement for Knowledge Capture app

    Currently it's possible to setup a workflow for flagged articles but not for new articles created via the Knowledge Capture app.Agents are requested to create tickets for the new articles and the d...

  • Is it possible to bulk update image paths

    Hi AllWe have images hosted on a server that will be decommissioned along with the current domain name.I'm not looking forward to editing articles one by one so wondering if there is a batch option...

  • Add filter(s) to a Table in Guide

    Hi AllHave a table with 4 columns listing some bug info - ID, Description, Found and Fixed in.I would like to add a filter on the Found and Fixed columns so that customers can list bugs for certain...