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Sayan Sengupta

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Latest activity by Sayan Sengupta
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    Sayan Sengupta commented,

    Hey Travis - Thanks for sharing these details . Do you know if Zendesk Connect comes along with Zendesk Enterprise/Professional or is it a separate chargeable product ? Thanks, Sayan Sengupta

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    Sayan Sengupta commented,

    Hi Nicole , Our client wants to be informed in advance about the up-coming holidays . It could be in the form of an alert out of Zendesk ; it could also be a holiday calendar on the ticket form . B...

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    Sayan Sengupta commented,

    I have the Holiday calendar and trigger set up in my Zendesk. However , my client wants to receive advance notifications on upcoming holidays . For example , if there is a holiday on 6th Sep , the ...

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    Sayan Sengupta commented,

    I have the Holiday calendar and trigger set up in my Zendesk. However , my client wants to receive advance notifications on upcoming holidays . For example , if there is a holiday on 6th Sep , the ...

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    Sayan Sengupta commented,

    Hello , I , very recently, came across this situation while performing my SLA reporting for my client . I got in touch with the Helpdesk and they mentioned that there is already a discussion going ...

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    Sayan Sengupta commented,

    I , very recently, came across this situation while performing my SLA reporting for my client . I got in touch with the Helpdesk and they mentioned that there is already a discussion going on and d...